We ask that you continue to use the utility payment drop box where possible to ensure contact-less payments. It can be found in the Village Hall parking lot to the west of the building. The payment drop box is emptied multiple times per day Monday through Friday. Thank you for your cooperation.

The Village of Silver Lake purchases its water from the City of Cuyahoga Falls. The Village maintains its own water and sewer systems. The Utility Department is responsible for billing, collection, and customer service for water and sewer service. New residents need to make application for utility service. A link to the application can be found under Utility Forms.

Application for utility service, trust deposits and utility payments may be made at:

(cash or check ONLY~credit cards NOT accepted)

Village of Silver Lake
2961 Kent Road
Silver Lake, OH 44224

Office hours are Monday through Friday, 8:00 am to 4:30 p.m.

Call Village Hall at (330)923-5233 with questions.

A payment drop box is available in the parking lot for your convenience and to ensure contact-less payment.

Utility Forms

Direct Payment Plan
Application for Utility Service

Water and Sewer Rates

Water and sewer rates are established by Village Council. The current monthly water rate is $5.13 per 100 cubic feet of water used plus a monthly fixed base water charge of $16.49. The current monthly sewer rate is $6.37 per 100 cubic feet of water used plus a monthly fixed base sewer charge of $35.40. The current monthly storm water utility rate is $11.25.

Electric

Ohio Edison (A First Energy Company) – Customer Service 1-800-633-4766 or online at www.firstenergycorp.com

To report a lighting problem (including street lights) go to www.firstenergycorp.com/content/customer/service_requests/report-lighting-problem

Electric Aggregation Program

The Village of Silver Lake has selected Energy Harbor (former FirstEnergy Solutions) to serve the next term of the Village’s electric aggregation program. The Village has set a fixed rate of 4.89 cents/kWh which will last through April 2025. To learn more about this program, call 866-636-3749 and have your Ohio Edison bill/account number ready.

Natural Gas

Dominion East Ohio – Customer Service 1-800-362-7557 or online at www.dom.com

Natural Gas Aggregation Program

The Village of Silver Lake has established a fixed rate for natural gas with Constellation Energy for members of the Village’s aggregation program. The program offers a fixed rate of $3.933 per Mcf through March 2026 billing cycles. To learn more visit constellation.com/oh-silverlake or call 844-516-5249 and have your Dominion Gas bill/account number ready.

Trash Collection

The Village of Silver Lake is contracted with the Kimble Company for trash & recycling collection. To setup service or change your current service contact Kimble at 1.800.201.0005.  For a complete list of recyclable items visit: www.kimblecompanies.com.

Trash Collection in the Village of Silver Lake is held on Fridays. If any of these holidays fall on a weekday, Friday’s trash collection will be moved to Saturday:

Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, New Years Day

Recycle Services – As part of the enhanced recycling service, Kimble will provide a 65 gallon recycling cart, included in the service rates listed above, at no additional cost. Residents may also continue using the Kimble supplied 18 gallon recycling bin instead of the cart.

Senior Services – to obtain senior service, resident must be 65 years or older. A copy of your driver’s license will be required to verify age and residency. Senior rates are also available to residents with disabilities.

Setback Services – Collection for yard waste and bulk items must be set at the curb for collection. Some portions of Kent Road and Graham Road are not eligible for this service. Contact Kimble for more information.

The monthly rates for the current contract, effective April 1, 2024, are as follows:

Type of Service 2024 2025 2026 2027
Trash Collection w/ Tote $20.96 $21.67 $22.41 $23.17
Trash Collection w/o Tote $21.71 $22.42 $23.16 $23.92
Setback Collection w/ Tote $50.96 $51.67 $52.41 $53.17
Setback Collection w/o Tote $51.71 $52.42 $53.16 $53.92
Senior Setback Collection w/ Tote $33.96 $34.67 $35.41 $36.17
Senior Setback Collection w/o Tote $34.71 $35.42 $36.16 $36.92
Bag Service – No Cart $2.25/month
plus 4.50 per bag
$2.32/month
plus 4.65 per bag
$2.40/month
plus 4.80 per bag
$2.48/month
plus 4.95 per bag

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Type of Service – including Special Collection 2024 2025 2026 2027
Special Trash Collection w/ Tote* $21.96 $22.67 $23.41 $24.17
Special Trash Collection w/o Tote* $22.71 $23.42 $24.16 $24.92
Special Setback Collection w/ Tote* $51.96 $52.67 $53.41 $54.17
Special Setback Collection w/o Tote* $52.71 $53.42 $54.16 $54.92
Special Senior Setback Collection w/ Tote* $34.96 $35.67 $36.41 $37.17
Special Senior Setback Collection w/o Tote* $35.71 $36.42 $37.16 $37.92

*Special Collection – services includes bulk/large items collected the first Friday of each month.