We ask that you continue to use the utility payment drop box where possible to ensure contact-less payments. It can be found in the Village Hall parking lot to the west of the building. The payment drop box is emptied multiple times per day Monday through Friday. Thank you for your cooperation.
The Village of Silver Lake purchases its water from the City of Cuyahoga Falls. The Village maintains its own water and sewer systems. The Utility Department is responsible for billing, collection, and customer service for water and sewer service. New residents need to make application for utility service. A link to the application can be found under Utility Forms.
Application for utility service, trust deposits and utility payments may be made at:
(cash or check ONLY~credit cards NOT accepted)
Village of Silver Lake
2961 Kent Road
Silver Lake, OH 44224
Office hours are Monday through Friday, 8:00 am to 4:30 p.m.
Call Village Hall at (330)923-5233 with questions.
A payment drop box is available in the parking lot for your convenience and to ensure contact-less payment.
Direct Payment Plan
Application for Utility Service
Water and Sewer Rates
Water and sewer rates are established by Village Council. The current monthly water rate is $5.13 per 100 cubic feet of water used plus a monthly fixed base water charge of $16.49. The current monthly sewer rate is $6.37 per 100 cubic feet of water used plus a monthly fixed base sewer charge of $35.40. The current monthly storm water utility rate is $11.25.
Ohio Edison (A First Energy Company) – Customer Service 1-800-633-4766 or online at www.firstenergycorp.com
To report a lighting problem (including street lights) go to www.firstenergycorp.com/content/customer/service_requests/report-lighting-problem
Electric Aggregation Program
The Village of Silver Lake has selected Energy Harbor (former FirstEnergy Solutions) to serve the next term of the Village’s electric aggregation program. The Village has set a fixed rate of 4.89 cents/kWh which will last through April 2025. To learn more about this program, call 866-636-3749 and have your Ohio Edison bill/account number ready.
Dominion East Ohio – Customer Service 1-800-362-7557 or online at www.dom.com
Natural Gas Aggregation Program
The Village of Silver Lake has established a fixed rate for natural gas with Constellation Energy for members of the Village’s aggregation program. The program offers a fixed rate of $2.845 per Mcf through March 2024 billing cycles. To learn more visit constellation.com/oh-silverlake or call 844-516-5249 and have your Dominion Gas bill/account number ready.
The Village of Silver Lake is contracted with the Kimble Company for trash & recycling collection. To setup service or change your current service contact Kimble at 1.800.201.0005. For a complete list of recyclable items visit: www.kimblecompanies.com.
The monthly rates for the current contract, effective January 7, 2020, are as follows:
Special Collection – services includes bulk/ large items collected the first Friday of each month.
Senior Services – to obtain senior service, resident must be 65 years or older. A copy of your driver’s license will be required to verify age and residency. Senior rates are also available to residents with disabilities.
Setback Services – Collection for yard waste and bulk items must be set at the curb for collection. Some portions of Kent Road and Graham Road are not eligible for this service. Contact Kimble for more information.
Recycle Services – As part of the enhanced recycling service effective April 1, 2019, Kimble will provide a 65 gallon recycling cart, included in the service rates listed above, at no additional cost. Residents may also continue using the Kimble supplied 18 gallon recycling bin instead of the cart.
If any of these holidays fall on a weekday, trash collection will be moved to Saturday:
Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, New Years Day
|Type of Service
|Curbside – Cart Included
|Special Collection Curbside – Cart Included
|Curbside – No Cart
|Special Collection Curbside – No Cart
|Setback Service – With or Without Cart
|Special Collection Setback Service – With or Without Cart
|Senior Setback – With or Without Cart
|Special Collection Senior Setback Service – With or Without Cart
|Bag Service Curbside rate per bag – No Cart
|Bag Service Setback rate per bag – No Cart