The Village of Silver Lake purchases its water from the City of Cuyahoga Falls. The Village maintains its own water and sewer systems. The Utility Department is responsible for billing, collection, and customer service for water and sewer service. New residents need to make application for utility service. A link to the application can be found under Utility Forms.
Application for utility service, trust deposits and utility payments may be made at:
(cash or check ONLY~credit cards NOT accepted)
Village of Silver Lake
2961 Kent Road
Silver Lake, OH 44224
Office hours are Monday through Friday, 8:00 am to 4:30 p.m.
Call Village Hall at (330)923-5233 with questions.
A payment drop box is available in the parking lot for your convenience (checks only).
Explanation of Fees and Red Flag Rules
Direct Payment Plan
Application for Utility Service
Water and Sewer Rates
Water and sewer rates are established by Village Council. The current monthly water rate is $4.38 per 100 cubic feet of water used plus a monthly fixed base water charge of $14.94. The current monthly sewer rate is $5.56 per 100 cubic feet of water used plus a monthly fixed base sewer charge of $33.98. The current monthly storm water utility rate is $8.00.
Sewer Rate Increase 2020 Ordinance (click here)
Ohio Edison (A First Energy Company) – Customer Service 1-800-633-4766 or online at www.firstenergycorp.com
To report a lighting problem (including street lights) go to www.firstenergycorp.com/content/customer/service_requests/report-lighting-problem
Electric Aggregation Program
The Village of Silver Lake has selected FirstEnergy Solutions to serve the next term of the Village’s electric aggregation program. The Village has set a fixed rate of 5.21 cents/kWh for electricity generation for a 3-year term starting with April 2018 meter reads. To learn more call 866-636-3749.
Dominion East Ohio – Customer Service 1-800-362-7557 or online at www.dom.com
Natural Gas Aggregation Program
The Village of Silver Lake has established a fixed rate for natural gas with Constellation Energy for members of the Village’s aggregation program. The program is a one-year program that offers a fixed rate of $3.183 per Mcf for the term of April 2019 through March 2020 billing cycles. To learn more visit constellation.com/oh-silverlake or call 844-516-5249.
The Village of Silver Lake is contracted with the Kimble Company for trash & recycling collection. To setup service or change your current service contact Kimble at 1.800.201.0005. For a complete list of recyclable items visit: www.kimblecompanies.com.
The monthly rates for the current contract, effective April 1, 2019, are as follows:
|Curbside – Cart Included
|Special Collection Curbside – Cart Included
|Curbside – No Cart
|Special Collection Curbside – No Cart
|Setback Service – With or Without Cart
|Special Collection Setback Service – With or Without Cart
|Senior Setback – With or Without Cart
|Special Collection Senior Setback Service – With or Without Cart
|Bag Service Curbside rate per bag – No Cart
|Bag Service Setback rate per bag – No Cart
Special Collection – services includes bulk/ large items collected the first Friday of each month.
Senior Services – to obtain senior service, resident must be 65 years or older. A copy of your driver’s license will be required to verify age and residency. Senior rates are also available to residents with disabilities.
Setback Services – Collection for yard waste and bulk items must be set at the curb for collection. Some portions of Kent Road and Graham Road are not eligible for this service. Contact Kimble for more information.
Recycle Services – As part of the enhanced recycling service effective April 1, 2019, Kimble will provide a 65 gallon recycling cart, included in the service rates listed above, at no additional cost. Residents may also continue using the Kimble supplied 18 gallon recycling bin instead of the cart.
If any of these holidays fall on a weekday, trash collection will be moved to Saturday:
Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, New Years Day